Privacy Policy

Introduction

Carina Media, LLC, a North Carolina limited liability company, (hereinafter referred to as: “Carina Media” or “We/Us/Our”) respects the privacy of Our users (hereinafter referred to as: “User(s)/You/Your”). This Privacy Policy is intended to inform You how We collect and use information provided by visitors/users to Our website www.carinamedia.com (hereinafter referred to as: “Site”) and other media forms, media channels, mobile website, or mobile application related or connected thereto (collectively, “Platforms”). By visiting Our Site, viewing its contents, registering on Our Site, purchasing Our services, and/or communicating with Us via e-mail or other Platforms, You are consenting to the terms of this Privacy Policy along with the terms of service set forth in Our Terms & Conditions page (located at https://www.carinamedia.com/terms-and-conditions).

 

All information and data that We receive from or about You, such as (but not limited to) You name, address, geographic location, e-mail address(es), IP address, usernames, passwords, service purchases, transaction and payment information, and communications are governed by this Privacy Policy. This Privacy Policy does not apply to third-party sites from which You may access Our Site or access any of the materials on Our Site.

 

Read this privacy policy carefully. If You do not agree with any of the terms of this Privacy Policy or Our Terms & Conditions, please do not use or visit Our Site, subscribe on Our Site to receive e-mails, or purchase any of Our services.

Updating Our Privacy Policy

Last Updated September 17, 2021

 

We update Our Privacy Policy periodically as technological, business, and regulatory changes occur. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will always indicate the date the last changes were published via the “Last Updated” date under the Privacy Policy section. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and You waive the right to receive specific notice of each such change or modification.

 

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes of the revised Privacy Policy by Your continued use of the Site after the date such revised Privacy Policy is posted.

 

If You have any questions or concerns about this privacy notice or Our practices with regards to Your personal information, please contact us at support@carinamedia.com.

 

Information We Collect

In Short: We collect information that you provide to us. Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Site. We do not knowingly collect data from or market to children under 18 years of age.

 

Personal information You disclose to Us.

  • When You sign up/register for an account with Us

  • When You subscribe to receive email marketing campaigns by entering Your e-mail address

  • When You order any service(s) from Us

  • When You contact Us via e-mail, chat on Our Site, or other Platforms

  • When You provide Us with Your e-mail or other data in exchange for a free download

  • When You enter any contests We may hold

  • When You complete any surveys We may conduct

  • When You visit Our Site (via cookies or other tracking)

 

Not all of the information We collect may be personally identifiable. We do, however, track and record User sessions to improve the Site experiences for Our users. We use various tracking software to do so including Google Analytics and FullStory. Such tracking software may change as technology improves.

 

You are under no obligation to provide Us with personal information of any kind, however, Your refusal to do so may prevent You from using certain features of the Site or Our services.

 

We store only limited, if any, financial information that We collect. Otherwise, all financial information is stored by Our payment processor Wix Payments and You are encouraged to review their privacy policy and contact them directly for responses to Your questions.

 

All personal information that You provide to us must be true, complete, and accurate, and You must notify Us of any changes to such personal information.

 

Our Site and the materials and services provided through Our Site are not intended for children or those under the age of 18. If someone under the age of 18 wishes to use Our Site, that individual is responsible for obtaining consent from that individual’s parents or legal guardians.

 

Use Of Your Information

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

 

a) Having accurate information about You allows Us to provide You with a smooth, efficient, and customized experience. Specifically, We may use information We collect or receive about You via the Site to:

 

  • Provide services and materials through Our Site

  • To deliver information to You about Our services and materials provided through Our Site

  • To fulfill Our contractual obligations to You as part of any transaction or order involving our services and/or materials

  • To create and/or manage Your account on Our Site

  • To contact You about Our services and Site

  • To post testimonials on Our Site

    • If You wish to update or delete Your testimonial listed on Our Site, please contact Us at support@carinamedia.com and be sure to include Your name, testimonial information, updates or request for removal, and contact information.

  • To request feedback from You about Your use of Our Site and/or experience

  • To assist law enforcement and respond to subpoena. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

  • In additional manners that We may describe to You when You provide information to Us or when We notify You about new uses of information provided to You

 

By visiting Our Site, providing Us Your e-mail address, signing up for Our email communication/subscription, registering for an account, ordering services from Us or other ways You provide Your personal information to us, as set forth above, You are consenting to receiving communications from Us regarding Our services and materials. You may opt-out of receiving these communications at any time by following the instructions set forth in those communications, by logging into Your account settings and updating Your preferences, by unsubscribing via the UNSUBSCRIBE button/link on email campaigns, or by contacting Us directly and requesting removal of further email communications.

 

Sharing Information

In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell, trade, rent, or otherwise disseminate personal data or information except as set forth below.

 

  • We use a third-party vendor to help us communicate with You via e-mail. Our current vendor is SendGrid. A description of SendGrid’s services may be found at https://sendgrid.com. We will update this policy in the event We change Our communications vendor.

  • We transmit credit card and other payment data through the appropriate credit card company and/or credit card payment processing company or financial institutions to confirm payment for services purchased on Our Site

  • If necessary for the provision of Our services, We may disclose information (such as name and contact information) to Our staff, subcontractors, or other providers of Our services

  • We will disclose information gathered from You or provided by You if We are required to do so by law or legal process, or to cooperate with a law enforcement investigation, or if We need to do so to protect Our rights, reputation, property, or the safety of Us or others, or to defend or enforce Our rights or Your obligations

  • We will disclose information to third parties with Your prior consent

 

We are not responsible for the actions of third parties with whom You share personal or sensitive data, and We have no authority to manage or control third-party solicitations.  If You no longer wish to receive correspondence, emails, or other communications from third parties, You are responsible for contacting the third party directly.

Use of Cookies and Other Tracking Technologies

In Short:  Our Site uses cookies and other tracking technologies to enhance Our users’ experience with Our Site.

 

Cookies are small blocks of information placed on Your device when You visit a website. Cookies help Us customize the experience to You as an individual user, allow Us to recognize You when You revisit Our Site and help Us in keeping Your account secure. By visiting Our Site and engaging in Our services, You are agreeing to the use of cookies and similar technologies for the purposes set forth in this policy. For more information on how We use cookies, please refer to Our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy.

 

Our Site follows industry custom and best practices with respect to the types of cookies We use and the technology inherent in the cookies We choose. The types of cookies We use will change as the technology and utility behind them advance. Our use of cookies on the Site allows Us to identify returning visitors to Our Site, collect aggregate data to help Us improve the services We provide. We do not provide any of Your personal information to advertisers without Your consent.

 

You may control the use of cookies or refuse cookies by Us and other websites through Your browser settings. Most browsers will allow You to turn off cookies. However, if You do not accept cookies, You may not be able to use some parts of Our Site. Most browsers will also allow You to review and delete cookies, including those originating from Our Site. You should consult with Your browser’s setting and help page to learn how to control cookies on Your particular browser.

 

You can opt-out of allowing Us to collect location information either by refusing access to the information or by disabling Your locations settings on your device. Note, however, if You choose to opt-out, You may not be able to use certain aspects of the Site.

Links To Other Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not owned or controlled by Us. Once You have used these links to leave the Site, any information You provide to these third parties is not covered by this Privacy Policy, and We cannot guarantee the safety and privacy of Your information. Before visiting and providing any information to any third-party websites, You should inform Yourself of the privacy policies and practices (if any) of the third-party responsible for that website and should take those steps necessary to protect the privacy of Your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

Social Logins

Our Site offers You the ability to register and log in using Your third-party social media account details (like Your Facebook or Twitter logins). Where You choose to do this, We will receive certain profile information about You from Your social media provider. The profile Information We receive may vary depending on the social media provider concerned, but will often include Your name, e-mail address, friends list, profile picture as well as other information You choose to make public on such social media platform. If You log in using Facebook, We may also request access to other permissions related to Your account, such as Your friends, check-ins, and likes, and You may choose to grant or deny Us access to each individual permission.

 

We will use the information We receive only for the purposes that are described in this privacy notice or that are otherwise made clear to You on the relevant Site. Please note that We do not control, and are not responsible for, other uses of Your personal information by Your third-party social media provider. We recommend that You review their privacy notice to understand how they collect, use, and share Your personal information, and how You can set Your privacy preferences on their sites and apps.

Security of Your Information

We use administrative, technical, and physical security measures to help protect Your personal information. While We have taken reasonable steps to secure the personal information You provide to Us, please be aware that despite Our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat Our security, and improperly collect, access, steal, or modify Your information. Although We will do our best to protect Your personal information, transmission of personal information to and from Our Site is at Your own risk. You should only access the Site within a secure environment.

How Long We Keep Your Information

We will only keep Your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Unless You request that We delete information provided by You, We will maintain that information for a reasonable period of time in the event that You choose, in the future, to purchase Our services.

Deleting Information

You may ask Us to delete some of all of the information You shared with Us, provided, however, that We are not required to maintain that information as part of any commercial transaction or contract entered into between Us. For example, We may need to maintain records of credit card transactions or services purchased by You from Us for a period of time in the event any dispute or other occasion arises whereby that information may be required by third parties or government entities.

 

You may request for Us to delete the information provided by You to Us by emailing support@carinamedia.com.

 

If You believe that We have inaccurate or incomplete information about You, You may request an update to Your information by emailing support@carinamedia.com.

 

You may request that We limit the use of Your information to only that information required for Us to conduct any transactions in which You engage with Us. For example, You may request that We discontinue sending emails or newsletters to You about upcoming promotions or other information regarding Our services. You may opt-out from these communications by emailing support@carinamedia.com as well as following the instructions on the communications themselves.

 

To maintain the integrity of Our Site and the information You provide to Us, We may copy that information to a secondary information storage device (AKA backup). In the event that You request that We delete Your information, We will also delete it from Our backup data storage to the extent that it is commercially reasonable to do so. Nevertheless, We do not access Our backup storage except under circumstances where data from Our primary storage has been compromised (such as may occur during power surges or other situations where our primary storage may be damaged).

Disputes Involving Information

In the unlikely event that You have a dispute with Us regarding Our use of any of Your information or in regards to Our Privacy Policy, Our Terms & Conditions, Website Terms of Use, Our Services or other matter (collectively, “Disputes”), and We are unable to resolve that dispute through informal communications between Us, You agree that any such Disputes will be subject to the following dispute resolution:

 

Disputes shall be resolved as follows:

 

  • A negotiated outcome: both parties agree to come together and negotiate an outcome that is suitable for both parties.

  • A mediated outcome: both parties use the services of an independent mediator to help them arrive at a suitable outcome for both parties (each party is liable for their own costs).

  • An arbitrated or adjudicated outcome: an independent arbitrator or court determines how the dispute is to be resolved and makes a binding decision or order to this effect (each party is liable for their own costs).

 

You further agree that this dispute resolution mechanism will be Your sole means to seek a remedy for any Dispute and that You will not engage in any class action or other collective action regarding any Dispute You may have with Us. You understand that by voluntarily providing information to Us, by using Our Site, or by otherwise engaging in any transaction with Us involving Our services, that You are waiving any rights to a trial by jury or to join any collective or class action litigation involving any Dispute.

Contacting Us

You may contact us at any time regarding Your personal data and information by emailing support@carinamedia.com